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Please note that our support services are limited to the customers who have purchased our item.

We will do our best to help you out with any query, Issues/Bug fixing in our products. Unfortunately, we do not provide support for Customization, installation services or third party plugins.

Before submitting a ticket:
1 ) Please read the document carefully that is included in the package and online document.
2 ) Always provide your site URL along with your message so we can analyze and identify the issues because without that we won't be able to check what's wrong and, it will save our time to ask again in ticket. also share screenshot if possible.

Please note:
Please try not to submit multiple tickets with the same query and once submitting a new ticket, please do not ask/inform us anywhere (Mail or comment section). We respond our tickets as soon as possible.

Support Time:
Support questions can be posted in our dedicated support system anytime. Tickets are normally responded within 24-48 hours Monday to Friday with limited weekend support.

Thank you for purchasing our products.

Nileforest Team